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When you’re hiring a senior operator, it’s not just a role.
It’s a profit lever, a retention lever, and a market-positioning lever.

I run a specialised Executive Search practice focused on two high-impact areas:

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Customer Success Leadership

Revenue & Profit Growth Leadership (CRO, CCO, VP Sales, Sales Directors)

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Each requires a different search strategy, network, and evaluation framework — and I run both with uncompromising standards.

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1. Customer Success Leadership Search

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Today’s Customer Success leaders need to be more than relationship managers.
They must be commercial, operational, data-literate, cross-functional and able to influence the CEO, not just report to them.

I specialise in placing:

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✔ Chief Customer Officer (CCO)

✔ VP Customer Success

✔ Senior Director / Director of CS

✔ Head of Customer Success

✔ Customer Success Operations Leaders​

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What I look for

Leaders who:

• Understand revenue engines: NRR, GRR, expansion, adoption, churn causality

• Build teams that deliver outcomes, not activity

• Influence Product and Sales to fix systemic issues

• Turn CS into a competitive advantage

 

2. Revenue & Profit Growth Leadership Search

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CROs, CCOs, VP Sales, Sales Directors.

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This is for companies who want real growth, not “busy pipelines,” not “optimistic forecasts,” not “we’re hiring SDRs and hoping for the best.”

I specialise in identifying operators who bring:

• Commercial discipline

• Clear execution frameworks

• Forecast accuracy

• Market intelligence

• Team leadership that upgrades performance

• GTM alignment (Sales, CS, Marketing, Product)

• Fast ramp to revenue impact

 

Roles I recruit in this domain:

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✔ Chief Revenue Officer (CRO)
✔ Chief Commercial Officer (CCO)
✔ VP Sales / VP Global Sales
✔ Regional or National Sales Directors
✔ Head of Sales

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What makes a great revenue leader today?

 

Someone who:

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• Can design and fix GTM motions

• Knows how to scale outbound, inbound, partner channels or enterprise motions

• Has managed real P&L responsibilities

• Can coach, not micromanage

• Can diagnose pipeline problems accurately

• Works hand-in-hand with Customer Success

• Can build a resilient sales organisation that delivers consistent results

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Our Search Methodology

 

Direct. Bespoke. Zero-fluff.
I work with CEOs who value speed, honesty, and precision.

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1. Foundational Blueprinting

 

We define success in the first 90–180 days.
No generic job descriptions.
Only mission-critical outcomes.

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2. Targeted Market Mapping

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I identify operators who fit your stage, model, ARR, ACV, and growth complexity.

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3. Deep Performance Interviewing

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A forensic evaluation of:

• Commercial judgement

• Leadership style

• Execution consistency

• Problem-solving

• Cultural resilience

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4. Shortlist With Substance

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Every candidate presented is someone I would personally hire for my own company if I were in your seat.

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5. Offer-to-Ramp Support

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I support onboarding, 90-day alignment, and cultural integration.

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If you’re hiring a Customer Success leader or a Revenue Growth operator, let’s talk.
The right hire at this level changes your trajectory.
Book a confidential consultation.